Privacy Policy

Introduction

Effective Date: 01 January 2025

At Thanda Horticultural Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://thandahorticulture.co.za) and engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address (when provided for project inquiries or bookings).
• Transaction Details: Information related to quotes, invoices, and payments.
• Website Usage Data: IP addresses, browser type, pages visited, and interactions with our website.

We do not collect sensitive financial information such as credit card details directly. Payments may be processed by third-party payment providers.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide landscaping, paving, and garden transformation services.
• To communicate with clients regarding inquiries, quotations, and project updates.
• To improve our website’s functionality and user experience.
• To comply with legal obligations.

3. How We Protect Your Data

• We implement security measures to protect against unauthorized access, alteration, or misuse of personal data.
• Personal information is only accessible to authorized personnel involved in providing our services.
• We do not sell, rent, or share client information with third parties for marketing purposes.

4. Third-Party Services

• We may use third-party tools for payment processing, website analytics, and marketing. These third parties have their own privacy policies governing their data collection and use.
• Our website may contain external links. We are not responsible for the privacy practices of linked websites.

5. Cookies & Tracking Technologies

• Our website may use cookies to enhance user experience and analyze traffic.
• Users can modify their browser settings to disable cookies, but this may affect website functionality.

6. Your Rights & Choices

As a user, you have the right to:

• Request access to your personal data.
• Request corrections or updates to inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications.

To exercise any of these rights, please contact us at [info.thanda@gmail.com].

7. Data Retention

• We retain personal data for as long as necessary to fulfill service agreements, comply with legal obligations, and maintain accurate business records.
• Data that is no longer required will be securely deleted or anonymized.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services after modifications signifies acceptance of the updated policy.

9. Contact Information

For privacy-related inquiries, please contact us:

• Email: info.thanda@gmail.com
• Phone: +(27) 066 405 7743
• Website: https://thandahorticulture.co.za

Thank you for trusting Thanda Horticultural Services with your privacy!